Q1. Where and how are the Anuschka™ handbags made?
Anuschka™
bags are designed in the USA by our mother-son design team- Bhaskar and
Roma. They are made in our family owned workshop in India. Every
Anuschka™ accessory is hand cut and stitched from high grade leather and
then sketched and individually hand painted all over. Every handbag
goes through multiple stages of checking by our quality team to ensure
that the art is perfect. A family member does a final review of every
bag before it is labeled and packed.
Q2. Are the Anuschka™ bags made of soft or stiff leather?
Anuschka™ handbags are made of soft cow nappa which is specially treated to work like a canvas for Anuschka™ art.
Q3. How do I care for my Anuschka™ purse?
Please
keep your Anuschka™ accessory protected from rain and snow. It needs to
be treated like any other high grade leather accessory. If your hand
painted Anuschka™ bag requires cleaning, use a slightly damp cloth to
gently wipe over the painted areas. We recommend that you use the Anuschka™ Leather Protector
which is a non-silicon based spray and has been specially developed to
preserve the rich colors and the suppleness of the leather. Please
do not use any off-the-shelf chemicals or cleaning solutions as
Anuschka does not authorize or test them. Any damage to your Anuschka
from the use of off-the-shelf leather care products will void your
warranty!
Q4. How well does the painted area hold up? Does it wear off easily?
Anuschka™
handbags age gracefully like good wine - they become vintage works of
wearable art. With regular use the leather matures to feel even softer
and develops a natural look like an old bomber jacket.
Q5. How do I care for my Anuschka™ handbag if it gets wet?
The
paint will not run if you get caught in the rain. Please do not let
rain drops or snowflakes settle on the leather. Wipe it gently with a
clean, soft cloth. Then allow the hand bag to dry in normal room
temperature or sunlight. Do not use a hair dryer to dry your handbag.
Please do not spray any chemicals to waterproof your Anuschka™. Use of
any unauthorized chemical or solution on the painted surface will void
your warranty.
Q6. How can I remove stains from my Anuschka™ handbag?
Given
the delicate nature of the painting, we do not recommend using any
chemicals to treat stains on the painted surface. Any such use may void
your warranty.
Q7. Can I get my Anuschka™ refurbished?
We currently do not offer refurbishment of used handbags in our workshop.
Q8. What is the Anuschka™ warranty policy?
All
regular Anuschka™ items have a limited warranty for one year for any
manufacturing defects. Sale items are covered under a limited warranty
for 30 days. You will need your original receipt for any warranty
claims. For more details, please see our Terms and Conditions.
Q9. How is Anuschka™ different from any other hand painted accessories in the market?
Anuschka™
is the only family owned, designed and manufactured hand painted
handbag in the business and is able to offer unique fashion and
unrivaled quality at an incredible value. We are the premier, original
hand painted brand of hand painted accessories available at select
boutiques and shoe stores across over 20 countries. Each Anuschka™ is
hand cut and crafted from fine leather then individually painted, not by
professional artists but by young men and women who have been trained
by us and enjoy the benefits of our fair trade policies.
High grade
leather, signature lining, branded zippers, original art, years of
experience and excellent quality distinguish us from the counterfeits.
Even today, a family member does a final check of every bag before
signing it.
Q10. How can I avoid buying a knockoff?
- When shopping online, buy directly from www.anuschkaleather.com or one of our authorized e-retailers. If your Anuschka™ is not purchased at an authorized reseller, the warranty is voided.
- Contact info@anuschkaleather.com to confirm if a store is an authorized Anuschka™ reseller. You can also email us to find an authorized store near you.
- Feel the leather. If it is soft, supple and feels luxurious, it’s probably an authentic Anuschka™!
- You will find a leather tag stitched to the lining of the bag with the Anuschka™ logo.
- The
quality of Anuschka™ art is a great way to tell if the product is
genuine. The colors should be rich and vibrant- a testament to the hours
spent on carefully painting the bag in multiple layers.
- Each original Anuschka™ is signed by a member of the family. Look out for the signature.
- All Anuschka™ accessories come with signature lining, an Anuschka™ leather tag inside, branded YKK zippers and a care bag.
- For latest information on avoiding counterfeit merchandize, please read further.
Counterfeit WarningAnuschka™
wants to help protect you from buying counterfeit products and
knockoffs. The presence of knockoffs in the market is an unfortunate
reality for almost any high-end and innovative brand including Anuschka.
Anuschka is taking action on multiple fronts to counter companies that
are selling cheap imitations of our products. We urge you to pay
attention to the details of the product to ensure you are buying an
original Anuschka™.
How to buy an Authentic Anuschka™
- When shopping online, buy directly from www.anuschkaleather.com or one of our authorized e-retailers. If your Anuschka™ is not purchased at an authorized reseller, the warranty is voided.
- Contact info@anuschkaleather.com to confirm if a store is an authorized Anuschka™ reseller. You can also email us to find an authorized store near you.
- Feel the leather. If it is soft, supple and feels luxurious, it’s probably an authentic Anuschka™!
- You will find a leather tag stitched to the lining of the bag with the Anuschka™ logo.
- The
quality of Anuschka™ art is a great way to tell if the product is
genuine. The colors should be rich and vibrant- a testament to the hours
spent on carefully painting the bag in multiple layers.
- Each original Anuschka™ is signed by a member of the family. Look out for the signature.
- All Anuschka™ accessories come with signature lining, an Anuschka™ leather tag inside, branded YKK zippers and a care bag.
Protecting our artisansWe
are proud of our traditions and our original designs. Most of all, we
have the utmost appreciation for the artisans who spend long hours to
passionately paint each handbag. So we copyright each of our works and
strive to protect it from being infringed. Please call or email us if
you see a store or website selling an Anuschka™ knockoff. It always
helps if you include a picture with your email. Please protect our
artisans by buying original Anuschka™.
Like Us for coupons! 
